Frequently asked questions

TikQo offers interactive games built for TikTok LIVE streamers. The gifts, likes, follows and comments your viewers send have an instant effect in the game.

All games sold on the site and in the launcher are developed by TikQo, and all rights belong to TikQo. We don't sell games from third-party developers.

Only in-game visual effects, points and on-screen rankings. These are non-transferable, cannot be sold and cannot be exchanged for money or any other value. TikQo does not give out cash, gift cards, redeemable prizes, transferable items or payouts in any game.

Gifts can earn points in the game and affect the result on screen; however, winning the game has no real-world value, it's just part of the fun on the stream. Sending gifts isn't required to take part: viewers can also join the game with likes, follows and comments.

Pick a package on the Pricing page or on a game's page and hit Buy. You pay by card on a secure checkout page (Creem), and the product is added to the TikQo account registered with the email you used at checkout. Prices on the site are shown in Turkish lira (TL).

Yes. Both are auto-renewing subscriptions. The first payment is charged to your card in USD the moment you buy, and your period starts right then; until you cancel, the same amount is charged automatically every 1, 3 or 6 months, depending on the period you chose. The amount and frequency are shown below the Buy button. You can cancel at any time using the "Manage or cancel your subscription" link on the My account page; after you cancel, your access continues until the end of the period you paid for. Details are on the terms of use and refund policy pages. Single game and Day pass are one-time payments.

Payments are processed by Creem, which acts as the merchant of record on behalf of TikQo. Your card details are never shared with TikQo; the receipt is sent to your email.

The code is a 16-character key in the format XXXX-XXXX-XXXX-XXXX. Open TikQo Launcher and enter the code, and the games you bought will appear in your library.

No. Each code works on only one computer and is locked to the computer where it's first entered. If you change computers, our support team will remove the lock and transfer it for you.

Your license is tied to your hardware. After a reformat, simply reinstalling the launcher and entering the same code is usually enough. If the code isn't accepted, message us and we'll help right away.

For subscriptions (Premium and 3 Games), the period starts the moment payment is received. The Day pass's 24 hours start the first time you open the product in the launcher. Single game is a lifetime license. You can see your remaining time in the My account section of the launcher.

Package codes unlock multiple games. After you enter the code, every game in the package is listed in your library, and you can download whichever you like.

Yes. You can change your games yourself once every 30 days from the My Account page. The remaining time on your package stays the same, and new games appear in your launcher library within a minute.

No. The TikTok LIVE connection is built into TikQo Launcher. Just type your username and connect.

Yes. With the Test simulator in the launcher you can send gifts, likes, follows and comments and see how the game reacts.

Yes. An internet connection is required while the game is running, for license verification and LIVE events. If the connection drops briefly, the game waits a few minutes and then re-verifies.

Windows 10 and 11 (64-bit). Mac and mobile devices are not supported at the moment.

Chrome shows this warning for newly released programs that haven't been downloaded much yet; it doesn't mean it found a virus in the file. In your downloads list (Ctrl+J), click the file and choose Download suspicious file. In Edge, choose … → Keep. Only download the launcher from tikqo.com.

This warning can appear for newly released apps. Click More info → Run anyway to continue the installation. Only download the launcher from tikqo.com.

Products that have never been used get a full refund. Send your request to tikqobusiness@gmail.com. Details are on the refund policy page.

No. TikQo is an independent service and is not affiliated with TikTok or ByteDance.